Operate

Shifts

Shifts tie POS activity to the staff member running the till, with opening-cash, break tracking, and a tidy end-of-shift reconciliation.

When to use shifts

Shifts are optional but recommended if more than one person runs your POS. They answer the question: “Who took which sales, over what period, and did the drawer balance at the end?”

Starting a shift

  1. Open POS and tap Start shift.
  2. Record the opening cash amount in the drawer.
  3. Begin taking sales.

Every sale processed while the shift is active is tagged with that shift's shift_id.

Pause and resume

Use pause/resume when a staff member takes a break. POS is locked for that staff while paused; another staff member with their own shift can log in without disturbing the paused shift.

Ending a shift

Tap End shift and record the closing cash in the drawer. ScanLedger:

  • Sums all sales made during the shift.
  • Calculates expected cash = opening + cash sales - cash refunds - cash withdrawals.
  • Compares to actual closing cash and records the difference.
  • Writes a shift summary with totals by payment method.
Overages and shortages are flagged as exceptions and surface in the shift report. Managers can add notes or attach explanations.

Shift reports

  • Total revenue per shift, broken down by payment method.
  • Number of sales and average ticket size.
  • Void requests raised during the shift.
  • Cash variance (overage or shortage).
  • Shift-level leaderboards for staff performance.

Plan access

Shifts are included on Pro and Enterprise plans.

Next steps