Platform

Billing & plans

Pricing is simple and every paid feature is available during the 14-day trial. Here's how upgrades, downgrades, currencies, and proration work.

The plans

	Free (trial)	Pro	Enterprise
Scans per day	5	Unlimited	Unlimited
Storage	50 MB	1.5 GB	5 GB
Team members	1	5	Unlimited
Retention	7 days	Unlimited	Unlimited
Inventory	15 products	Unlimited	Unlimited
POS sales	30 / month	Unlimited	Unlimited
Bank reconciliation	—	Included	Included
AI chat & datasets	—	Included	Included
Custom roles & SLA	—	—	Included

The 14-day free trial

New accounts are on the Free plan with trial access to every paid feature. The trial counts from user.created_at. Once it expires:

Reads and exports still work — you can always get your data out.
Writes return HTTP 402 with redirect_url=/dashboard/pricing. The frontend catches this and redirects you to subscribe.
An always-visible banner in the dashboard shows countdown during the trial and a “Subscribe now” bar once expired.

Endpoints exempt from the paywall: auth, payments, users/me, notifications, contact, rates, and WebSocket. This ensures you can still log in, pay, and contact support when your trial expires.

Supported currencies and gateways

Gateway	Currencies	Methods
Paystack	NGN	Card, bank transfer, mobile money
Stripe	USD, CAD, GBP, EUR	Card (Visa, Mastercard, Amex)

Your preferred currency is chosen at checkout and can be changed at subscription renewal.

Upgrades and proration

Upgrades take effect immediately. We prorate: you pay the difference between your current plan's unused portion and the new plan's cost for the remainder of the billing period.

Downgrades

Downgrades are scheduled for the end of your current billing period — you keep paid features until then. When the downgrade lands:

Excess team members are disabled (not deleted). They are auto-restored on upgrade.
Premium data remains stored but becomes inaccessible to write operations. Reads and exports still work.
Recurring billing moves to the lower tier.

Webhooks

Both Paystack and Stripe send webhooks to confirm payment, subscription changes, and cancellations. If you self-host, configure:

PAYSTACK_WEBHOOK_SECRET
STRIPE_WEBHOOK_SECRET

Refunds

See our refund policy for specifics. In short: prorated refunds on long-term plans, case-by-case for monthly.

Next steps

View pricing — full plan matrix and currency switcher.
Team & permissions — how plan changes affect your team.