Delete your account

You can permanently delete your ScanLedger account at any time. Deletion is immediate and irreversible: your account and the business data you own are removed, and any active subscription is cancelled. There are two ways to do it.

Option 1 — Delete it in the app (fastest)

If you can sign in, you can delete your account yourself:

• Mobile app: open ScanLedger, go to Settings → Security, and tap Delete account.
• Web: sign in at scanledgerr.com, then go to Settings → Security and choose Delete account.

To confirm, you'll be asked to type DELETE MY ACCOUNT and re-enter your password (or confirm your account email if you signed up with Google). Once confirmed, the deletion happens right away and cannot be undone.

Option 2 — Request deletion by email

If you can no longer sign in, email [email protected] from the email address registered to your account, with the subject "Delete my account". We will verify your identity and delete your account. We complete verified deletion requests within 30 days (usually much sooner).

What gets deleted

Deleting your account permanently removes the data you own, including:

• Your profile and login credentials
• Uploaded documents and scans, and the data extracted from them
• Inventory products, stock movements, and pricing
• Point-of-sale sales and receipts
• Manual receipts and your customer (CRM) list
• Datasets, files, and folders
• Bank reconciliation data and expected payments
• Team and workspace data you own; your subscription is cancelled

What may be retained

We may keep a limited set of transaction records where retention is required for legal, tax, or audit purposes. Anything not required by law is removed within 30 days of deletion. For full details, see our Privacy Policy.